This is a note of thanks. I called there in September and spoke to a very helpful person. I purchased the $99 software HELPER (as I call it) and it was perfect. I was done in less than 30 minutes. For a timeline, I faxed the Intent to File on 9/27. I mail the massive (haha) application on 9/30 and received a partial benefit on 10/18 for September – less than 3 weeks later. I confirmed today that the full benefit amount has been approved. I sincerely could not (and probably would not) have done this without I will pass on your information to the many friends who are facing their parents going into assisted living or need caregiving services. Thank you!

Hanson, MA, Susan