FAQ – Common Questions About Aid and Attendance

AidandAttendance.com is a simple way to determine eligibility and complete an application for the Aid and Attendance pension benefit. AidandAttendance.com is not the Department of Veterans Affairs (VA) or part of any government agency or service organization.

The Aid and Attendance Pension provides a monthly payment to Veterans and their Surviving Spouses to help pay for the cost of an assisted living facility, home care provider, adult day center or nursing home.

The Veteran must have served a minimum of 90 days active duty with at least 1 day during the following wartime periods and received an honorable, general or medical discharge.

World War II: December 7, 1941 through December 31, 1946
Korean Conflict: June 27, 1950 through January 31, 1955
Vietnam Era: August 5, 1964 through May 7, 1975 (November 1, 1955 through August 4, 1964 if in the Republic of Vietnam)
American Merchant Marines in Oceangoing Service during the Period of Armed Conflict: December 7, 1941 through August 15, 1945

As of early 2022, the VA has an average approval time of 5 months. The users of our application software have an average approval time of 2-4 months. Approval times vary based on a number of different factors.

Depending on your application you may need to include up to 5 supporting documents.

Documents Surviving Spouse Single Veteran Married Veteran who needs care Married Veteran with a Spouse who needs care Veteran and Spouse both need care
Discharge Papers Yes Yes Yes Yes Yes
Marriage Certificate Yes No Yes Yes Yes
Death Certificate Yes No No No No
Income and Asset Statements Yes
most claims
most claims
most claims
most claims
most claims
Social Security Award Letter Recommended Recommended Recommended
one per person
one per person
one per person

If a Veteran or Surviving Spouse has never filed a claim with the VA, they will not have a file number and therefore should leave that field blank. If a prior claim has been filed, the VA file number can be found on the top right corner of the first page on any VA letter or the top left of any subsequent page.

Yes, a family member, friend, etc. can use the software to apply on behalf of the Veteran or Surviving Spouse.

No, the VA does not allow the power of attorney to sign on behalf of the Veteran or Surviving Spouse. If they are physically unable to sign, use this method.

Yes, the VA offers retroactive benefits starting the first day of the following month after a claim is initiated. The VA must receive the claim by the last business day of the month. EX 1: Bob sends a claim September 17th, the VA receives it September 20th. The retroactive date is October 1st. EX 2: Bob sends a claim September 30th, the VA receives it October 2nd. The retroactive date is November 1st.

The fastest way to lock in a retroactive date is by using the Intent to File form on our application software. The form will only take about 5 minutes to complete when using the software. Once you have submitted that simple form, you can come back and complete the full application for benefits at your convenience.

No, the Aid and Attendance Pension is not taxable income.

AidandAttendance.com offers 2 software plans.

Basic Technology Service $299

Premium Technology Service $599

Click here to learn more about each plan.

Mail or fax the completed application to the Pension Intake Center. AidandAttendance.com recommends sending the original application via Certified Mail through the United States Postal Service. Keep a copy of all documents for your records.

Veterans Pension


Survivors Benefit Claims

Fax Toll Free: 844-655-1604

or Mail to:

Department of veterans

Affairs Pension Intake Center

P.O Box 5365

Janesville, WI 53547-5365

Yes, to apply contact the Department of Veterans Affairs at 800-827-1000 and ask for the Aid and Attendance application with all supporting documents. The VA will mail an application at no cost that can be completed by hand. Expect the Veteran or Surviving Spouse’s application to be 30+ pages.

Yes, the VA questions assets transfers that have occurred in the past 36 months. “Gifting” assets may cause a period of ineligibility depending on the value. We suggest working with financial planning representative who understands VA regulations prior to applying. To learn more about gifting regulations, contact us.

AidandAttendance.com is an application software, we do not have any information about the status of any claims. To find out the status of an application, call the Department of Veterans Affairs Pension Intake Center at 877-294-6380.

Still Have Questions? Call 800-626-7145